Thank you for your interest in First National Bank of Santa Fe.
We want to know how to serve you better and welcome your suggestions. Please send us an email with your comments or questions. PLEASE NOTE: Do not include account numbers or personal information in your email. If you are a current customer, a First National Bank representative will contact you by phone if it is necessary to get account information.

inquire@1stnationalbanknm.com
We will respond to your email within 24 business hours.

All offices 505-992-2000
Toll-free 1-888-912-BANK

To report a lost or stolen card
505-992-2000 during business hours
888-912-2265 toll-free business hours
800-472-3272 non-business hours

Online Banking assistance
505-992-2000 during business hours
888-912-2265 toll-free during business hours
M-F 8:00am to 5pm
Sat 8:30am to noon

Concerns or Complaints
First National Bank is committed to meeting the needs of our customers. If for any reason you have a concern or complaint regarding any of the products or services we offer, please let us know by one of the following methods:

Complete our online complaint form:
FNB Complaint Form

Call the Bank's compliance officer at 505-992-2080

Write to us at:
First National Bank of Santa Fe
Attn: Compliance Department
PO Box 609
Santa Fe, NM 87504

If you choose to write to us, be sure to include your name, address and/or phone so that we may contact you, along with a detailed account of your issue. You should receive a response from us within 10 business days.

FoneFirst 24-hour telephone banking
992-BANK (2265)
Toll-free 888-442-2265

Mailing address
Post Office Box 609
Santa Fe, NM 87504

Greg Ellena
President and Chief Executive Officer
For phone and email information, please refer to Kathy Gonzales below.
Main Office on the Plaza
62 Lincoln Avenue, Santa Fe, NM 87501

Kathy Gonzales
Vice President & Assistant to the President
505-992-2334
kgonzales@1stnationalbanknm.com
Main Office on the Plaza
62 Lincoln Avenue, Santa Fe, NM 87501

Julia Rose
Executive Vice President & Chief Operating Officer
505-992-2335
jrose@1stnationalbanknm.com
Main Office on the Plaza
62 Lincoln Avenue, Santa Fe, NM 87501

Larry Cheek
Executive Vice President & Chief Lending Officer
505-992-2389
lcheek@1stnationalbanknm.com
Main Office on the Plaza
62 Lincoln Avenue, Santa Fe, NM 87501

Jennifer Lind
Senior Vice President & Retail Banking Director
505-992-2349
jlind@1stnationalbanknm.com
Main Office on the Plaza
62 Lincoln Avenue, Santa Fe, NM 87501

Kristina Alley
Senior Vice President, Wealth Management
505-995-1888
kalley@1stnationalbanknm.com
Main Office on the Plaza
62 Lincoln Avenue, Santa Fe, NM 87501

Anissa Pennington-Pink
BSA Compliance Officer
505-992-2080
apink@1stnationalbanknm.com
Please contact for phishing scam concerns.
Please send phishing-related emails to:
abuse@1stnationalbanknm.com

Kathleen Lovelace
Human Resources Manager
505-992-2032
klovelace@1stnationalbanknm.com
Operations Building, 2020 Rosina Street
Santa Fe, NM 87505